10-13-2010 04:17 PM
We previously were on 7.5.2 and in applying 7.5.3 it appears that Outlook integration is broken. Multiple users are seeing the same issue, all have applied the latest 'Enhance Saleslogix' feature but receive the message below when trying to either send SLX or record to history.
Could not process SendSLX Message:
The remote server returned an error: (404) Not Found.
Everything else with the system is functioning fine since the upgrade. Anyone have any idea where to start looking?
Thanks in advance.
10-13-2010 06:57 PM - edited 10-13-2010 06:59 PM
SendSlx and save to history are handled by the slmn.dll.
Sounds like you want to fix the "outlook integration" by unregistering the dll and registering it again.
Make sure SalesLogix AND Outlook are not open. I could write it all up but there's a procedure for this in the SalesLogix KB:
Possible Resolution 3:
7.5.x & 7.2.x only:
To unregister the dlls:
To register the two dlls:
Possible Resolution 4:
On Windows Vista and Windows 7 workstations, it may be necessary to perform the following due to additional security features.
10-14-2010 07:06 AM
If you're getting a 404 I'm assuming that the SData URL defined in the Sage SalesLogix Desktop Manager is incorrect or invalid? This value is stored in HKEY_CURRENT_USER\Software\SalesLogix\Outlook\ under the SDataServer string entry (along with SDataUserName and SDataPassword).
10-18-2010 06:06 AM
What is the complete 404 error.
What can not be found?
I have seen this error on iis7 server and so far have not been successful in getting it working on this iis version.
Gladly we have two servers and one is iis6. There it works fine.
08-09-2012 05:30 AM
Installing 7.5.3 service pack leaves me with a 7.5.2. slmn.dll You got it, the OOTB slmn.dll is wrong. Installing LAN HF09 (the big one) doesn't fix it......and bringing in the Desktop Integration.exe and running it most likely will not replace the bad .dll with the good 18.104.22.16801 slmn.dll....that's because a web user, long after the SLX Install, must have Administrator rights to install the DesktopIntegration.exe and deregister that bad 7.5.2 slmn.dll, et al.
Is this going through sData (as in 7.5.4)? and you also need an sData portal for 7.5.3 Destop Integration to work?
08-14-2012 09:40 PM - edited 08-15-2012 11:19 AM
SLX Looking into this today......LAN install brings in slmn.dll 7.5.2 (that's not a type for a 7.5.3 service pack.......and supposedly Web HF 2 brings in slmn.dll 22.214.171.12401. Unfortunately it looks like the SLXDesktopIntegrationSetup.exe for HF 3 and 4 don't have the slmn.dll 126.96.36.19901.....so web client desktop integration fails.....
Got it.....here's the scoop.....the WEB slmn.dll is installed in a hidden folder based on who installed the SLXDesktopIntegrationSetup.exe:
C:\Documents and Settings\Administrator.IMPORT-SRV\Local Settings\Application Data\Sage
Unregister the LAN slmn.dll in c:\Program Files\SalesLogix
Register the slmn.dll in your user's Sage folder.
Make sure you are logged into Outlook.....and the SLX Web Client......