07-03-2014 07:29 AM
I and others in my company are finding Lan 8.1 to be slower on many fronts then Lan 7.5.2 was. Such as maximizing or pringing to forefront the SLX application when clicking on the icon in the task bar taking 4+ seconds to respond.
I'm using a Intel Zeon 3.1ghz processor with 8gb of ram with 64bit windows 7. No other app takes over a second to come to the forefront on my machine once the app is running and completely in memory.
08-01-2014 05:22 AM
Yes. Mulitiple systems, Mulitple users. Click on the task bar Icon and the SLX client doesn't seem to react. If you wait it finally draws the screen. In mulitple areas we have experienced quite a bit of a reduction in performance out of SLX 8.1 compared to SLX 7.5.2
08-01-2014 09:25 AM
Agree.. we are seeing this in all our 8.x upgrades (8.0 and 8.1). Performance on 7.5.4 was definitely much better.
The ONLY place we do not see performance issues are where the db is VERY small (the size of the SLX demo db).
FYI - All of these sites have been carefully "tuned" by me (indexes, etc) and they are still not performing as well as 7.5.x - and all of these are on the same hardware, etc as they had for 7.5.x
08-01-2014 10:11 AM
We are experiencing the same issues as well. No matter how carefully you tune a system, as the database grows, the peformance degrades rapidly. Saleslogix v8.x is definately slower that v7.5.x ever was....
08-01-2014 11:58 AM
My "GUT" is telling me that a BIG part of the performance hit is the addition (by SLX) of several (14) SQL Triggers used by the new Outlook Sync.
09-29-2014 07:34 AM
Also seeing the application slow to maximise from the taskbar, found that this can be improved, assuming you are using the large iocn toolbar in the first place and\or assuming you or the client are happy to use the small icon toolbar.
Emma, I do also see this on Eval, albeit not quite as bad as some systems you do however still see an improvement when changing to the small Toolbar setting on Eval.
To change the option, In admin > Tools > Options > Client View uncheck Use The Large Icons Toolbar.
Having a large icon or small icon toolbar should not affect the performance\rendering of the application, this seems like a bug to me, could we get this fixed?
09-29-2014 08:03 AM - edited 09-29-2014 08:03 AM
I gave this a try in our Test environment and compared to Production and sure enough this resolved the issue. I now have to get our various departments on board with the change in view.
Agree this seems like a bug.
09-29-2014 08:10 AM
I am still see some fairly lengthy delays on history (where there are a reasonable amount of records) for example, regardless of the toolbar setting, unfortunately.
09-29-2014 08:28 AM
I suggest you take a careful look at "indexing" in your history table... specifically:
a - ALL FK's (foreign keys) are indexed - I will bet they are not - in fact the OOTB eval and blanks are both messed up here ;-)
b - ALL FK's "point" to exting/real data - I will bet they do not - ex: users that no longer exist (bad USERID's) - same for ContactID's, etc.. These need to point to real stuff (or be NULL) .. and speaking of NULL - it is the only acceptable value - NOT blank(s)!
Do you run a "re-index" task every nite?.. you should:
--Set this up to run every night!
DBCC CHECKALLOC (SALESLOGIX, NOINDEX)
DBCC CHECKCATALOG (SALESLOGIX)
Just a few starting points.. and if "SORTABLE" is "on" - you have a problem.. because you are loading 100% of the grid (SQL record) into memory - every time.. SLX profiler tells you a lot..