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New Member
Posts: 2
Registered: ‎01-04-2011

SalesLogix 7.5.2 autodialing in Windows 7

when I had saleslogix installed on Windows XP I can click on a contact number and it will dial out over our VoIP. but I have installed SalesLogix on Windows 7 32-bit machine and when I perorm the same operation it gives me the following Error: Error:Configuring Dial Request occred. TAPI error: Error 61454. Any one have any solutions for this

Employee
Posts: 314
Registered: ‎05-19-2009

Re: SalesLogix 7.5.2 autodialing in Windows 7

Does TAPI work with other applications?

See the following:

Version Reported: 7.5.x, 7.2.x, 7.0.x
Description:
How to configure SalesLogix to dial a TAPI compliant phone using the Phone Dialer.
Possible Resolution:
As long as the phone system is TAPI compliant, and the workstation is properly integrated with the phone system, SalesLogix will be able to dial out like any other Windows application. To test for proper configuration, Open Microsoft Outlook, and dial a phone number from within Outlook. If this works, SalesLogix should be able to dial out simply by double clicking the phone number in the client.

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New Member
Posts: 2
Registered: ‎01-04-2011

Re: SalesLogix 7.5.2 autodialing in Windows 7

Thank you. I will test this and see.