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Silver Contributor
Posts: 1,262
Registered: ‎04-08-2009

SLX Web 7.5.1 HF 30 Manage groups

Dear All,

 

Where is the information saved about which groups a user sees and which not.

A client is telling us, that he has hidden some groups and after a relogin they are back again.

We can not reproduce it.

 

What can cause this problem?

Where is this information stored?

 

Thanks! Alexander

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Moderator
Posts: 234
Registered: ‎07-07-2008

Re: SLX Web 7.5.1 HF 30 Manage groups

In useroptions - under the name column there is a value called HiddenGroups. the plugin ids are listed in the blob field.

 

I know of one scenario (defect 1-70488) where the issue occurs - see below. The issue is corrected in 75 SP2

 

 Steps to duplicate the issue:

·         Login tothe Web Client as Lee Hogan

·         Click onAccounts

·         Click onthe Groups Button

·         Click onManage Groups

·         Show GroupsWindow Pops Up

·         Uncheck afew Groups

·         Click Ok

·         Logout ofthe Web Client

·         Shut DownIE

·         Login tothe LAN Client as Lee Hogan

·         Logout ofLAN Client

·         Log back into the Web Client

·         Click onAccounts

·         Click onthe Groups

·         ClickManage Groups

·         Show GroupsWindow Pops Up

Notice that Groups are now Checked toDisplay

Groups that were hidden in the WEB Clientare now displaying

Highlighted
Silver Contributor
Posts: 1,262
Registered: ‎04-08-2009

Re: SLX Web 7.5.1 HF 30 Manage groups

Hi,

 

We fixed it with deleting all the browser cache and retried it.

This seemed to have solved it.

 

Thanks! Alexander