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Silver Contributor
Posts: 1,262
Registered: ‎04-08-2009

SLX 8 Web prompt for address in mail merge

Hello everyone,

 

Has anyone noticed a new behaviour in this feature or can someone please tell me, when the user is prompted to choose an address of a contact in the mail merge process?

We have a user telling us, that in one template she is asked to choose an address of a specific contact.

Using the same contact with an other template, no prompt comes up.

 

I have not tested it yet, just wanted to ask if someone can explain this or has noticed this in SLX 8 web.

 

Thanks! Alexander

 

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Employee
Posts: 629
Registered: ‎04-24-2009

Re: SLX 8 Web prompt for address in mail merge

The prompt should occur when an address related field is included in the template; this behavior has been around for a long time.

 

Thanks

 

Mike