10-03-2014 07:24 AM
We are having an issue where the SNC 3 hotfix is not holding between Windows Logins (Seems to only be an issue with 32bit machines). We install the SNC3 on a machine log in to Slx to verify version number. So long as we do not log out of the windows machine SLX maintains the updated Version number. After logging off windows and back in by same or different user SLX comes up as older version.
Have installed as Admin.
Have installed logged in as Admin.
Have tried on a clean Windows machine with same issue.
We can not roll out this Hotfix with this issues.
10-03-2014 07:38 AM
10-03-2014 09:51 AM
Have you verified the actual saleslogix.exe file version (RMB properties) - it comes from there.. and if you are seeing it "change on login" then there's something else going on in your system... and it's not SLX.
10-03-2014 09:56 AM
You are correct. In our login script it was replacing the SLX.exe with an older version. Wasn't aware our PCtechs had that in there. Thanks for the help.