SLX 7.5.2 Network Client on 64-bit Windows 7??

[ryan_smith]

Wanted to see if this is feasible as i am getting several errors running SLX 7.5.2 Network client on a 64-bit version of Windows 7 Enterprise.

Intellisync refuses to install, giving me "Error 1722. There is a problem with this WIndows Installer package. A program run as part of the setup did not finish as expected. Contact you support personnel or package vendor. Action CopyIntellisync,location: C:\Windows\...\Nokia Intellisync"

I get this error when running the network client install off of the 7.5 DVD as well as when I do it using a Network Build that has had 7.5 SP2 slipstreamed into it.

I am also unable to register the Outlook DLL's (slxab32.dll and slmn.dll) using the InstallOutlookIntegration.bat file. Yes I have done the Run As Administrator option so I am not receiving the  0x800004005 error at all. I am however receiving the following error:

"The module "slxab32.dll" failed to load. Make sure the binary is stored at the specified path or debug it to check for problems with the binary or dependent .DLL files. The specified module could not be found"

This is when running it directly out of the SalesLogix folder. (C:\Program Files (x86)\SalesLogix) Technically that folder is not in the path so when regsvr32 runs via the InstallOutlookIntegration.bat file it starts up (when Run As Administrator) in the c:\windows\system32 folder. I have copied both the DLL files into that folder and still get the same error.

Any ideas on these two issues?

Ryan

[MikeSpragg · Accepted solution]

Ryan

Move the files back to c:\pf\saleslogix (where they should be) and adjust the path in the bat file. Or Runs | As a cmd prompt, then move to that folder and run it.

Regards
Mike

[ryan_smith]

Mike,

That worked, thanks as always you've provided great insight.

Any ideas on the Intellisync issue? I can't even get it installed with the 1722 error.

[MikeSpragg]

Unfortunately, no - I've not tried that I'm afraid !!

[ryan_smith]

Intellisync in 7.5 alone scares me, much less combined with Windows 7 AND 64-bit.

I may do some research into ExchangeLink. New company here that I'm with and they are looking to justify moving to Exchange (imagine my shock to discover they were pure pop/smtp with some IMAP folders!)

[LEsposito]

It probably doesn't apply in 7.5.2 but we've had issues installing some with 7.2.2 where we got an error (can't remember if it's the same as yours) so we simply removed Intellisync from the Installation list allowing for a successful install and then went back and updated the installation by adding only the Intellisync which worked for us.

Thanks,
Larry Esposito

[RJLedger]

The 7.5.2 intellisync is a "web service" based install. - A lot different.

[kmgillen]

Mike,

I'm having a  difficult time getting this registered.  I edited the bach file so it says:

regsvr32 C:\program files (x86)\Saleslogix\slxab32.dll

regsvr32 C:\program files (x86)\SalesLogix\slmn.dll

but i still get the error when trying to install.  Any thoughts?

[RRaebiger]

Hi,

have a try with this:

regsvr32 "C:\program files (x86)\Saleslogix\slxab32.dll"

regsvr32 "C:\program files (x86)\SalesLogix\slmn.dll"

[kmgillen]

Thanks for the suggestion, but that was a no-go as well.