08-31-2009 09:11 AM
When some users enter a contact at an existing account, they get a new Contact Group called NewGroup that creates only the contact. This does not happen for all users.
The SLX Knowledgebase (Resolution ID: 476605) says this is FAD since 7.0. I don't see anything in User Options or the profile that appears top control this. Does anyone know how to turn this off?
Solved! Go to Solution.
08-31-2009 09:24 AM
Check to see if "Create Tempory Group on Insert or Hyperlink" is checked for the entity(s) in question for those users:
Tools->Options->Lookups & Groups tab
08-31-2009 10:56 AM
Running the following statement should get the desired results for all users or tweak it for specific users. Please test first though
Update useroptions set optionvalue = 'F' where name = 'creategrouponinsert'