02-12-2014 10:36 AM
I'm a new user of Architect and am trying to figure out how to suppress blank fields in my templates. Example, some have Address 1 and 2 while others only have Address 1. Want to suppress Address 2 in that case and not have a blank line in the merged document. When I am editing templates, all of the options on the "Mailings" tab are greyed out... which I'm sure is because SLX wants control of those.
It may be a very simple thing, but I have yet to find a way to do it. Any help would be appreciated.
Solved! Go to Solution.
02-13-2014 01:24 AM
Merged fields automatically suppress blank lines. I have had a customer report this in the past and we found that they were pressing shift return instead of just hitting return after each address line.
02-13-2014 05:50 AM
Never thought it would be something that simple. These are all "inherited" templates I am working with so I didn't even think about that option. Sure enough, I replaced the address block on one, using Enter, and it worked fine.
Guess I'll be doing a lot of copy-pasting on all these other ones that were already out there.
Thanks for your help!