12-21-2009 11:32 PM
Hi
We install the sp2 for SLX 7.5 Lan. On the computers wth Windows 7 the History Button do not work or display the results after a lot of time.
What can we do?
Thanks
Chantal
12-22-2009 01:23 AM
12-22-2009 01:33 AM
12-22-2009 02:55 AM
Im unable to replicate it here.
I'm assuming you tried the same scenario on XP or Vista? Also, did you run the SalesLogix Database Index Enhancements supplied with v7.5.2
12-22-2009 05:26 AM
Crank up teh Slx Profiler and it will show you what's going on.
I'll bet on a couple of things:
A - DB needs to be re-indexed.
B - Some of the foreign keys in your history table are not indexed
C - Possibility it's cyclng thru a couple of times and at least one of those times the BINDID is either NULL or not valid.
01-13-2010 03:54 AM
We saw this as well, it only occurs on Windows 7 32-bit.
It has been logged as a defect to be fixed in 7.5 SP3 but we are pushing for a hot fix for our customer
Defect: 1-72587
Regards,
Andy Bain QGate Software Ltd