01-26-2011 02:11 PM
I have problem with installation SalesLogix 6.2 Network Client on one of machine with WinXP SP3 with last updates. It first problem what i have seen of all time installation of this product.
When I starting Setup process, i have getting Error message like "Runtime error 216" and Installation process is break,and finished with no result.
It is new instalation on this PC.
Please help resolve my problem.
01-26-2011 02:46 PM
I wonder if it's the MSXML "bug"? If so, this is a KI and you have to remove an MS update: MSXML6 SP2
Here's the catch.. you can't (easily) remove it because Microsquish removed the removal tool (Windows Installer Cleanup Utility) from their downloads.
01-27-2011 01:13 AM
01-27-2011 12:20 PM
Not so quick MicroSquish Squisher! Those bad boys simply had to fix the fix - it's back and it's better!
BTW, I thought errors with MSXML6 only happened when installing SQL Express and falcom is installing a Network Client.
01-27-2011 12:27 PM
That's some fancy footwork falcom! I wouldn't bank on your SLX Mail Client working correctly. Fortunately, most don't use it, as far as I know! I seem to remember an issue with the install process here but I forget how we got around it. Perhaps we installed it separately. But you're good and that's all that counts. I'm sure you realize that 6.2 isn't supported by Sage.
01-27-2011 06:17 PM
Good to see they fixed the fix ;-) - however I do have the "tool" and rather rip it out (SQL express install does fix it after it's been ripped).. then run updates.