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New Member
Posts: 7
Registered: ‎02-18-2014

Date stamp on Notes - automatic or shortcut key?

Greetings all.

 

I've read, and realized, that Shift+F9 will insert the user name and date and time... however, the format is simply too long.

 

I'm looking to see if there is a way to:

 

Insert the date and time automatically (I carry notes over) or if there is a way to shorten the format of the information inserted by Shift+F9.

 

The Shift+F9 method is a help, but it creates a LOT of noise in the notes block.

 

Information or suggestions much appreciated.

 

RS

Bronze Super Contributor
Posts: 113
Registered: ‎07-27-2009

Re: Date stamp on Notes - automatic or shortcut key?

Hi RS,

 

this function is hard coded. You could use a button to insert date and time the way you like to have it. Not a "nice" solution.

Regards
Rainer Raebiger
New Member
Posts: 7
Registered: ‎02-18-2014

Re: Date stamp on Notes - automatic or shortcut key?

Greetings, and thanks for the reply.

 

Do you mean that there is a button that could be put on the UI that says "Time Stamp"?

 

I hope that doesn't sound too obtuse... I'm not a developer, just an end-user... The Shift+F9 solution does work, and is faster than typing the information... it's simply formatted in a manner that gives too much information for the intended purpose.

 

I could suggest that the format be altered, I suppose, to our IT group. (can that be done in-house?)

 

The information gathered on forums like this is very valuable and much appreciated.

 

RS

Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Date stamp on Notes - automatic or shortcut key?

AFAIK you cannot change the format... and neither can your IT group.

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Silver Super Contributor
Posts: 801
Registered: ‎03-24-2009

Re: Date stamp on Notes - automatic or shortcut key?

[ Edited ]

If your IT group have the capability then they will want to check the following: -

 

The include spell check script (associated with the notes-history or ticket details view) already has the function Application.BasicFunctions.GetDateTimeStamp

 

- Modify (or add) the included spell check to include a new function that sets the date in the format you prefer

- Add this to the Menu object (which is a function of MouseDown) that inserts this new date/time - you can then right click and Insert Date/Time and it will do it to your format.

- Add a button or similar for the users to press - calling same function as above. You can add this anywhere you need it (just include the spell check script).

 

That's about it. I appreciate you will read this and go "what?!" - but if you hand it to your IT group then they should "get it". Otherwise, they will have to post here for further details.

New Member
Posts: 7
Registered: ‎02-18-2014

Re: Date stamp on Notes - automatic or shortcut key?

Thank you for the replies!

 

I'll forward this information to the folks in IT.

 

Much appreciated.