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Highlighted
New Member
Posts: 13
Registered: ‎05-25-2012

Class Not Registed when performing a mail merge

One machine

7.5.2 SLX

Windows 7

Office 2007

Outlook 2007

IE7

 

Registed the SLXMMGUI.dll

Registed the SLXFramer.ocx

 

Trying to perform a mail merge to an email and I am receiving the Class Not Registed.  I have seen the error before just can't remember what I did to fix it.

 

Thanks,

 

Mark

Highlighted
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Class Not Registed when performing a mail merge

Try copying and registering the mail merge files from a working pc. Also, do you have UAC enabled?

Regards, Adam Travers
empath-e Services Limited
Highlighted
Employee
Posts: 629
Registered: ‎04-24-2009

Re: Class Not Registed when performing a mail merge

Navigate to the appropriate location where the DLLs are installed and run one of the following set of commands:

 

[Network Client]

regsvr32 .\SLXDoc.dll
regsvr32 .\SLXFax.dll
regsvr32 .\SLXFramer.ocx
regsvr32 .\SLXMMEngine.dll
regsvr32 .\SLXMMGUI.dll
regsvr32 .\SLXWinFax.dll

 

[Web Client]

regsvr32 .\SLXDocW.dll
regsvr32 .\SLXFaxW.dll
regsvr32 .\SLXFramer.ocx
regsvr32 .\SLXMMEngineW.dll
regsvr32 .\SLXMMGUIW.dll
regsvr32 .\SLXWinFaxW.dll

 

Thanks

 

Mike

Highlighted
New Member
Posts: 13
Registered: ‎05-25-2012

Re: Class Not Registed when performing a mail merge

Thanks Mike,

 

I did what was suggested and I am still getting the error.  I need to correct the fact that he is on XP so there is no UAC

 

I am going to see about getting him upgraded to windows 7

 

Mark

Highlighted
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Class Not Registed when performing a mail merge

Hi,

 

So is the user on Windows XP or Windows 7?

Regards, Adam Travers
empath-e Services Limited
Highlighted
New Member
Posts: 13
Registered: ‎05-25-2012

Re: Class Not Registed when performing a mail merge

Morning,

 

He is on XP and I am getting him up graded to windows 7

 

Thanks,

 

Mark

Highlighted
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Class Not Registed when performing a mail merge

Ah, ok. Its just your first thread said the user is running Windows 7.

 

You could just try a complete unistall and re-install of SLX if you want a quick fix.

Regards, Adam Travers
empath-e Services Limited
Highlighted
Employee
Posts: 314
Registered: ‎05-19-2009

Re: Class Not Registed when performing a mail merge

How did you get on Mark?

Highlighted
New Member
Posts: 13
Registered: ‎05-25-2012

Re: Class Not Registed when performing a mail merge

Hey Emma,

 

We are going to uninstall and reinstall as soon as I can get IT to do it.  Thanks bunches for askng

 

Mark