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Tuned Listener
Posts: 30
Registered: ‎07-29-2014

Cannot Install Desktop Integration

I have office installed on the PC, but I continue to receive this message, when running the setup.

 

"Saleslogix cannot locate Microsoft Office. You must install Microsoft Office locally before installing Desktop Integration"

 

Any thoughts?

 

Thank you,

 

-Archer

 

Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Cannot Install Desktop Integration

a - 32 bit version?

b - meets SLX  compatibility list requirements for the SLX you are running?

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Tuned Listener
Posts: 30
Registered: ‎07-29-2014

Re: Cannot Install Desktop Integration

a - yes

b- yes

Tuned Listener
Posts: 30
Registered: ‎07-29-2014

Re: Cannot Install Desktop Integration

I'm using office 2003.

Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Cannot Install Desktop Integration

Saleslogix version..

Windows/LAN and/or Web?

 

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Tuned Listener
Posts: 30
Registered: ‎07-29-2014

Re: Cannot Install Desktop Integration

8.1 and web

Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Cannot Install Desktop Integration

Office 2003 on 8.1 is a "no-go".. you need to upgrade it.

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Tuned Listener
Posts: 30
Registered: ‎07-29-2014

Re: Cannot Install Desktop Integration

Thanks for the info. Do you know if it works for 2007?

Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Cannot Install Desktop Integration

a - 07 w/SP2 32 bit only

b - 10 and 13 (32 bit) are also ok

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Tuned Listener
Posts: 30
Registered: ‎07-29-2014

Re: Cannot Install Desktop Integration

Thank you!