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Astute Commentator
Posts: 13
Registered: ‎11-13-2012
Accepted Solution

Cancel Button Not Appearing in SSL Reports Parameter Window

I'm using SalesLogix 7.5.4 LAN and Crystal Reports 11.5.0.313 Release 2. When I generate a report inside SSL that has a parameter, I no longer see the "cancel" button in the parameter window. Also, the close (x) button in the upper right hand corner of the parameter screen is disabled. It's the same for every report.

 

Is there a fix for this? Thank you!

Copper Super Contributor
Posts: 99
Registered: ‎07-04-2009

Re: Cancel Button Not Appearing in SSL Reports Parameter Window

Copy the folder C:\inetpub\wwwroot\aspnet_client to where you have installed SLXWebRpt

 

Hope this helps

 


Cheers
Chris Grant
Plus Consulting
Astute Commentator
Posts: 13
Registered: ‎11-13-2012

Re: Cancel Button Not Appearing in SSL Reports Parameter Window

Chris,

 

Thank you for your reply. However, we are not using the SLX web portal. We're running our reports straight out of the LAN client. Maybe there's a similar solution for the LAN client?

Employee
Posts: 314
Registered: ‎05-19-2009

Re: Cancel Button Not Appearing in SSL Reports Parameter Window

Sounds like it might be the following Defect:

Defect - 12087839

1) Log into the LAN Client as Admin
2) Select Reports from the NavBar
3) Select Account Detail report -> Generate Report
4) In the Enter Values screen scroll to the bottom and note the lack of ‘Cancel’ button. The X in the top right corner is also missing. There is no way to exit report generation at this time.

Due for resolution in v8.
Astute Commentator
Posts: 13
Registered: ‎11-13-2012

Re: Cancel Button Not Appearing in SSL Reports Parameter Window

Emma,

Yes, that is the problem. Good to know this will be fixed in the future. Thank you!

Tyler