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Bronze Super Contributor
Posts: 153
Registered: ‎04-08-2009

Access Violation in vbscript.dll

A customer is getting Access Violation errors caused by vbscript.dll in SLX LAN 7.5.1 when running customized plugins.   The client machines are Windows XP SP3.    I am not getting these errors on my Dev machine which is Vista SP2.      Does it matter if the Dev and Client machines have different OS's provided they are both supported for SLX 7.5.1?    

 

The vbscript.dll versions are different, does that matter?

Silver Contributor
Posts: 1,262
Registered: ‎04-08-2009

Re: Access Violation in vbscript.dll

It is no problem that you have a different version of the dll.

If I remember correct there was an extra patch from Microsoft for this dll, but I do not remember details.

Does this happen on all xp computers?

 

Alexander

Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Access Violation in vbscript.dll

We have had this several times before! Ensure the pc is fully patched with all Windows Updates.

Regards, Adam Travers
empath-e Services Limited
Bronze Super Contributor
Posts: 153
Registered: ‎04-08-2009

Re: Access Violation in vbscript.dll

It happens on two of the customer's clients.   The plugin causing this is only on a test DB so far, so not everyone has tried it.

 

 

Bronze Super Contributor
Posts: 153
Registered: ‎04-08-2009

Re: Access Violation in vbscript.dll

My Vista Dev machine and the Customer's XP machine both have vbscript.dll version 5.8.6001.18702.   The customer has installed all available Windows updates and the error continues.   Any other ideas before I have her uninstall & re-install SLX?
Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Access Violation in vbscript.dll

Have you done a search to make sure there's only one vbscript.dll in the "visible path"? This should be the vbscript.dll in windows - system32.

 

Also, check the permissions on it as well. 

 

FYI:

  My xp Pro (w/sp3) has 5.7.0.18066

  My win2003 has 5.7.0.5730

  My Windows7 has  5.8.7600.16385

 

More info:

http://support.microsoft.com/kb/952830 

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