7.5.4 LAN, slxab32.dll, slmn.dll, Windows 7, and Outlook 2010

[Spencer74]

Thanks!

[pncannon]

So I got a new machine, loaded it up with Windows 7 x64, Office 2010 (32 bit), SLX 7.5.4. All worked great, even at Bootcamp!

Then this morning, it started doing what my old machine did, crashing on loadng Outllook. All I did I think was change the database my sync client was acting on and then restarted Outlook so it would use my main database. So I removed the SLX Address book and Oulook loads, but the Go To SalesLogix button is gone.

I have not been able to get it working again and will give up and try with Sawgrass.

[xrsean]

Still no updates from Sage? 

Color me suprised.

[Spencer74]

Advice from my business partner:  

Sage have now confirmed the Outlook address book issue is resolved in the next version, SalesLogix 8.0.

…this issue finally lodged as defect #12090311 against SalesLogix v7.5.4.  QA … confirmed this issue is not duplicable from SalesLogix v8.0 RC 4 …

[xrsean]

A bug fix shouldn't require a complete version update. Especially with the way they have been hotfixing SLX in the past.

[Spencer74]

Totally I agree ... I guess v8 is so close that they have decided to include it in there.

Not good enough IMHO.

[RJLedger]

The typical approach has been for the SalesLogxix team to "retrofit" a change liks this as a HF to a previous version. Now that 8.0 is Gold (as of approx 2pm - or so EDT) maybe they will create one.. or maybe not.

[pncannon]

Well I decided to give it one more shot and removed the client and cleaned out any detrius left behind. I rebooted and reinstalled and so far, it's working again.

[pncannon]

An update.

Well after upgrading to v8, the issue came back. Outlook hanging on load, exact same symptoms as before.

Tried remove/reboot/reinstall, no good.

Tried manually un-registering/re-registering slmn.dll and slxab32.dll, no good.

In the end I deleted the Outlook Profile (the only one I had) and recreated it. I also un-registering/re-registering slmn.dll and slxab32.dll since after I didn't see both Send SLX and Go To SLX buttons. Now it works.

I shouldn't have to go through this, very frustrating.

[pjames95003]

hmm.... That is very annoying indeed!  Thanks for the heads up!