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Posts: 1
Registered: ‎09-15-2016

7.5.3.4233 Email link greyed out and customer email

We have an issue with a user that is trying to email from SLX but her button is greyed out. She is the only one that has this issue.

 

 

Also when we create a ticket SLX used to email the customer and let them know one had been created with details. This also has stopped working.

 

 

 

Any ideas????