07-02-2014 04:20 AM
Please remember that IE 10 is not qualifed and not supported for use with SLX 7.5.2.
The last supported browser for that version was IE 8.
It might be worth testing the Mail Merge with IE 10 in Compatibilty Mode for IE 8.
10-29-2014 07:19 AM
Thank you I have been able to mail merge for the first time in 2 years. I did not have to go back to IE8, IE11 works, but at moment the HTML still shuts down Sales Logix but this is worlds better. Is there a way to send HTML?
Also, the MM continues to ask me to shut down Word at the task manager, is there a fix?
10-31-2014 04:53 AM
If you need to send out HTML mail merges and you're having to bend what you're running to acomodate SLX, it may be worth looking at a 3rd party mailing tool that integrates with SalesLogix that supports HTML merges. Swiftpage Emarketing and Communigator spring to mind. Both offer free trials.