07-14-2009 09:28 AM
A customer recently upgraded from 6.2.6 to 7.5.1. One user noticed that he could no longer create a new Opportunity by holding down Shift-Insert, and that this key shortcut did not appear in the menu. I opened up Standard Menu in Architect and saw that the Shift+Ins did indeed appear in the Shortcut property in the Menu item. Shortcuts for other items do appear in the menu and do function.
I checked this menu item in a couple of other 7.5.1 sustems I have access to and the Shift-Insert shortcut does appear and does function. What might be going on here? This customer runs SLX on a Citrix Presentation Server though I doubt this is related.
Solved! Go to Solution.
07-17-2009 07:32 AM