03-12-2010 09:11 PM
03-17-2010 05:06 PM
Hi Timmus,
Thank you so much for your comments - it is always appreciated when you express your frustrations with and ideas for improving the community. No hurt feelings here!
We feel your pain and have the same frustrations. We have communicated this to our software provider, Lithium, many times. When you posted this latest request I forwarded it off to Lithium for their comments. I was pleased to hear that they are addressing this issue in the near future with their newest version. Here's what our Customer Service Manager relayed to me; "We’ve certainly taken feedback like this to heart. As part of our upcoming incremental improvement process to version 9 we will be adding an “Unread Discussions” component.".
Lithium is working to bring all their customers onto this new version and we are in queue and should have this upgrade implemented in the near future. This version won't solve all of our pains, but a couple of them.
Please keep the ideas flowing and I'll keep passing them along to Lithium.
Thanks,
Tawny Mergel
Community Manager