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Tuned Listener
Posts: 10
Registered: ‎05-20-2009

v7.5.4 Web - Export to Excel not available

I've got a client who's able to Export to File when signed in as the Administrator, but not as any users.  Checked all of the roles and the "Entities/Group/Export to Excel" role exists for the Standard User Role, but no one assigned with the Standard User role can see this.

 

Why? and how to resolve?

Copper Contributor
Posts: 65
Registered: ‎08-19-2010

Re: v7.5.4 Web - Export to Excel not available

Silly question but have you checked their function security options in the administrator app itself?

Tuned Listener
Posts: 10
Registered: ‎05-20-2009

Re: v7.5.4 Web - Export to Excel not available

I hadn't as i thought the web security paid no attention to LAN security.

Copper Contributor
Posts: 65
Registered: ‎08-19-2010

Re: v7.5.4 Web - Export to Excel not available

Just thinking of possible causes.

 

I've done a bit of testing as I'm curious. you do need to have the desktop integration manager installed and configured to export to Excel in SLX.