Showing results for 
Search instead for 
Do you mean 
Community Home Request Access Read Blogs Share Your Ideas Search Community View My Settings
Reply
Highlighted
Tuned Listener
Posts: 10
Registered: ‎05-20-2009

v7.5.4 Web - Export to Excel not available

I've got a client who's able to Export to File when signed in as the Administrator, but not as any users.  Checked all of the roles and the "Entities/Group/Export to Excel" role exists for the Standard User Role, but no one assigned with the Standard User role can see this.

 

Why? and how to resolve?

Highlighted
Copper Contributor
Posts: 65
Registered: ‎08-19-2010

Re: v7.5.4 Web - Export to Excel not available

Silly question but have you checked their function security options in the administrator app itself?

Highlighted
Tuned Listener
Posts: 10
Registered: ‎05-20-2009

Re: v7.5.4 Web - Export to Excel not available

I hadn't as i thought the web security paid no attention to LAN security.

Highlighted
Copper Contributor
Posts: 65
Registered: ‎08-19-2010

Re: v7.5.4 Web - Export to Excel not available

Just thinking of possible causes.

 

I've done a bit of testing as I'm curious. you do need to have the desktop integration manager installed and configured to export to Excel in SLX.