10-30-2009 08:20 AM
I'm trying to install Saleslogix on a Windows 7 and I meet this error :
Error 2738. Could not access VBScript run time for custom action.
I have try to register the DLL with success :
Run Command Prompt as administrator
1.1 Start Menu -> All Programs -> Accessories
1.2 Right click on Command Prompt and select Run as administrator
2. If you are using 32-bit version of Windows:
Type cd %windir%\system32 into the Command Prompt and hit Enter
If you are using 64-bit version of Windows:
Type cd %windir%\syswow64 into the Command Prompt and hit Enter
3. Type regsvr32 vbscript.dll into the Command Prompt and hit Enter
But the error is still there...
How can help me ?
10-30-2009 08:24 AM
Windows 7 is not supported until 7.5.2 - Weve had a customer trying to install it on v7.2.2 with errors too.
10-30-2009 08:34 AM
If you want to install the service pack 2 version 7.5, although you should first install version 7.5.0 isn't it!
10-30-2009 08:36 AM
As adam posted.. forget even trying to run SalesLogix on Windows 7 until SP2 for 7.5 is released. 7.5.2 is (at this moment in time) teh only version that will support installation/running SalesLogix Windows/LAN (remotes of course as well).
FYI - .. 7.5.2 does install and run VERY well on Windows 7. NO UAC disablement required/needed. It also fixes things so that you should be able to install/run w.UAC on for Vista (business) as well.
10-30-2009 08:38 AM
10-30-2009 08:40 AM
Yes I know...
But how to install SP2 without SalesLogix installed on Windows 7 ?
First you need to install SLX 7.5.0 and after install the SP 2. Isn't it ?
But I have problem when I install the SLX 7.5.0...
10-30-2009 08:42 AM
Im sure Sage will supply v7.5.2 disks? If not, just create a custom build install.
10-30-2009 09:14 AM
I'm not sure about the error you are receiving. Can you tell me exactly what SalesLogix Components you are installing on Windows7. I will replicate your efforts and see what I can come up with. Is the WIndows7 machine 32 bit or 64 bit?
10-30-2009 09:41 AM
I had NO problems installing the 7.5.0 then SP2 on Windows 7. Just make sure:
A - As teh user you have admin rights on the Windows 7 system
B - Use the right mouse click run as administrator when you click in setup(.exe) in the dvd image
C - After 7.5.0 is installed, repeat B for running the SP2 update.
D - reboot