Unlock an account in Web Admin?

[andydotuk]

Before I look any harder, can it be done (under 8.1), or do I have to use the LAN Administrator?

Tia

[RJLedger]

What do you mean by unlock an account? - there are no "locks" in SLX.

[andydotuk]

Hi, the equivalent of restore account access, ie when a user has got their password wrong too often and it won't let them in any more and they're 'locked out'

Cheers

[jperona · Accepted solution]

In the Web Admin go to the Users MainView.

There you should find a group called "Users with Failed Logins"  if not you can create one.

Like any other mainview you can multiselect and use the "Reset Users" common task.

[andydotuk]

We have the group, but couldn't see the Reset Users options, hence why it seemed strange, will have another look

Cheers

[EmmaNixon]

It's an option in the Task Pane under User Tasks.

[andydotuk]

Cheers guys, solved by opening my eyes :-)