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Copper Super Contributor
Posts: 27
Registered: ‎08-29-2014

The requested entry is not available.

When I search using speedsearch in the Mobile client I get results and expected but I have an issue with contacts, accounts and the like. When I click to view the details of the account I get "The requested entry is not available". When I check windows logs this is what I see...

 

2014-10-17 12:21:12,550 [300] WARN  Sage.SalesLogix.Services.SpeedSearch.SpeedSearchService - The search returned with 1 error(s).
{
  "date": "2014-10-17T12:21:12",
  "utc": "2014-10-17T18:21:12",
  "stackTrace": "   at Sage.SalesLogix.Services.SpeedSearch.SpeedSearchService.DoSpeedSearch(String searchQueryXml)\r\n   at Sage.SalesLogix.SystemAdapter.SpeedSearch.SearchResults.PostExecuteSearch(ExecuteSearchEntry entry)\r\n   at Invokee983f4078b9d47fa8b5a46e3f7380012.Invoke(Object , IRequest )\r\n   at Sage.Integration.Messaging.RequestTargetRegistration.RequestTargetInvoker.Invoke(IRequest request)\r\n   at Sage.Integration.Messaging.Request.Process(RequestTargetInvoker invoker)\r\n   at Sage.Integration.Adapter.AdapterController.RealAdapterController.Process(IRequest request)\r\n   at Sage.Integration.Adapter.AdapterController.RealAdapterController.ProcessWorker(IProtocolRequest protocolRequest)\r\n   at Sage.Integration.Adapter.AdapterController.Process(IProtocolRequest request)\r\n   at Sage.Integration.Messaging.MessagingService.Process(IProtocolRequest protocolRequest)\r\n   at Sage.Integration.Web.SageIntegrationHandler.ProcessRequest(HttpContext context)\r\n   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()\r\n   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)\r\n   at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)\r\n   at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)\r\n   at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)\r\n   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)\r\n   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)\r\n",
  "hashCode": "6463CF98-F2760263-32820099",
  "pid": 5424,
  "identity": {
    "name": "Slxuser username",
    "isAuthenticated": true,
    "authenticationType": ""
  },
  "version": "8.1.0.1146",
  "logger": {
    "level": "WARN",
    "location": "Sage.SalesLogix.Services.SpeedSearch.SpeedSearchService.DoSpeedSearch(:0)",
    "name": "Sage.SalesLogix.Services.SpeedSearch.SpeedSearchService",
    "message": "The search returned with 1 error(s).\r\n$E 0120 Search found more files than the limit for the search job\r\n"
  },
  "request": {
    "looksLikeAjax": true,
    "isLocal": false,
    "method": "POST",
    "url": "http://localhost:3333/sdata/slx/system/-/$service/executeSearch?_includeContent=false&format=json&_t=1413570072077",
    "referrer": "http://localhost:3333/slxmobile/",
    "ipAddress": "192.168.111.170",
    "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0",
    "userLanguages": "en-US; en;q=0.5"
  },
  "browser": {
    "type": "Firefox32",
    "name": "Firefox",
    "version": "32.0",
    "majorVersion": 32,
    "minorVersion": 0.0,
    "platform": "WinNT"
  },
  "server": {
    "host": {
      "siteName": "Saleslogix",
      "applicationId": "/LM/W3SVC/2/ROOT/sdata",
      "applicationPhysicalPath": "C:\\inetpub\\wwwroot\\sdata\\",
      "applicationVirtualPath": "/sdata"
    }
  }
}

 

does anyone know what could be causing me this grief. I can view attachments, history, notes just fine but the contacts and accounts I can't view the details.

Please help!

Highlighted
Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: The requested entry is not available.

USer/roles/actions apply to mobility just like the web..

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Copper Super Contributor
Posts: 27
Registered: ‎08-29-2014

Re: The requested entry is not available.

I thought so but then again I wasn't sure so I decided I would make an inquiry. Do I have to set up new roles because I really thought the default standard user role would be sufficient.