Service Pack Install Hangup

[bcross]

I'm attempting to install 7.5.3 on my test SLX server with 7.5.0 on it.

The Windows Installer gets to about 5 seconds left, then hangs.

Is there something I forgot to turn off, or install to have it finish this? I've checked the KnowledgeBase, and it has nothing on this symptom at all.

[AdamTravers]

Is this for the LAN, WEB or both? Also, what OS is this running on?

[bcross]

It is for the LAN.

Windows Server 2003 R2 SP2

SLX 7.5.0.1484

Upgrading to 7.5.3

[AdamTravers]

Do you have UAC enabled? If so, run SP3 using 'Run as Administrator'

[bcross]

2003 doesn't use UAC. 

I'm logging in using an admin account when installing it.

[AdamTravers]

Sorry, read it wrong! I thought it said 2008

[AdamTravers]

Have you tried the following:

• Downloading another copy of SP3
• If you are installing SP3 across the network copy the installation locally and try again.
• If you have AV installed or the firewall enabled try disabling it whilst installing SP3

[GCS]

I have run into the same issue because the service user I use for the saleslogix services was no local administrator on this machine. Do you use a user or local system account?