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Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

SalesLogix Exchange Link Connection Error

Hi All,

 

We recently installed the SalesLogix Exchange Link v8.0.0.1055 on a customers site running v7.2.2 and every few weeks the connection fails which stops Exchange Link from running. We then have to restart the SalesLogix System and SalesLogix To Exchange Link services for the link to work again.

 

Has anyone else experienced this issue with EL?

 

Reported Error:

 

13:20:51:310  Pinging SalesLogix Server...
13:20:51:451  SLX DB Provider version: 7.2.2.1871
13:21:11:841  Database type: Unknown
13:21:11:841  Connection string: Provider=SLXOLEDB.1;Password="xxxxx";Persist Security Info=True;User ID=admin;Data Source=SERVER01;Initial Catalog=AZIZ;Extended Properties="PORT=1706;LOG=ON;TimeZone=None;RWPass=xxxxx"
13:21:11:857  Could not access the CONTACTS table: Failed to connect to SLXServer. Check if server is running and is compatible with the current provider version
13:21:11:857  TSLXConnector.Ping: Failed to connect to SLXServer. Check if server is running and is compatible with the current provider version

 

 

Regards, Adam Travers
empath-e Services Limited