12-19-2012 09:23 AM
I'm using SLX 8.0 Gold OOB. When I open the Login page of SlxMobile, I have seen that:
I have found an SlxMobile on the Internet that behaves like mine (it's probably OOB too):
It looks like a Compatibility View issue, so I tried:
But I can't still render the SlxMobile login page correctly.
12-19-2012 09:37 AM
What happens if you access our empath-e SLXMobile site through your mobile device. Do you get the same issue?
PS It works for us and our customers on IE9
12-19-2012 09:51 AM
It works fine from my iPhone. It also works fine on FF and Chrome from my laptop. The problem is IE9.
If it's working for you and your customers, then it might be a configuration issue on my IE9.
Please find attached the Compatibilty View settings and the full version. Anything else that might cause the error?
12-19-2012 10:00 AM
Are you or your customers using a proxy?
Also, if it works from your PC, could you please export your IE settings and send it to me (in a PM if you prefer) so I can compare them with my IE settings?
To export IE's settings:
Run gpedit.msc, then navigate to Local Computer Policy > Computer Configuration-> Administrative Templates > Windows Components > Internet Explorer. Right click on Internet Explorer and you'll be able to export all the settings.
12-19-2012 10:34 AM
I do not have an option to export my IE settings when I right mouse click as below.