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Loyal Listener
Posts: 6
Registered: ‎04-30-2009
Accepted Solution

SLX 7.5 LAN - Admin user experiencing long load / refresh times

Upgraded from 6.2 to 7.5 LAN. The issue is, while logging in, or performing a total refresh, in the SalesLogix Client as the Admin user, I am experiencing long load or refresh times. However, when I log in as a Network user , I experienceno slowness at all. Has anyone experienced a problem with only the Admin user experiencing long load times? I ran the SLXProfiler.exe tool and found no long running queries.

 

 

Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: SLX 7.5 LAN - Admin user experiencing long load / refresh times

Hi,

 

How many accounts does the user have access to compared to the admin user though? I would assume there will be a difference as admin has access to all Accounts.

 

 

Regards, Adam Travers
empath-e Services Limited
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Silver Super Contributor
Posts: 801
Registered: ‎03-24-2009

Re: SLX 7.5 LAN - Admin user experiencing long load / refresh times

Admin loads all groups - it's why it's slow. You could try fiddling with View | Groups - show only my groups or similar. But, avoid logging inot client with Admin user.
Loyal Listener
Posts: 6
Registered: ‎04-30-2009

Re: SLX 7.5 LAN - Admin user experiencing long load / refresh times

Mike, your suggestion was right. In the Group Manager in the SalesLogix Client (view > groups), I change the "visible to" selection from Administrator to a random network user. A total refresh was extremely fast after this change. Thanks