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ANK
New Member
Posts: 10
Registered: ‎10-18-2013

SLX 7.5.1 Remote Office sync problems - Multiple SLXDBLogging errors in Event Log

Have a 7.5.1 Remote Office that is not syncing changes to the main server properly.

 

Discovered the following:

 

1. Lots of 0-byte .TS1 files in the WGLogs folder.

2. Lots of .QUE files in the C:\documents ans settings\All Users\Application Data\SalesLogix\Sync\QUEUFields\Failed.

3. Lots of errors in the Event Log

 

eg.

 

Event Type: Error
Event Source: SLXDBLogging
Event Category: None
Event ID: 4
Date: 10/10/2014
Time: 11:40:11 AM
User: N/A
Computer: NCLNET03
Description:
TLoggingFile - Error Cycling log file: Unable to delete Open wgLog:

 

and eg.

 

Event Type: Error
Event Source: SLXDBLogging
Event Category: None
Event ID: 4
Date: 10/10/2014
Time: 11:58:15 AM
User: N/A
Computer: NCLNET03
Description:
Error writing to Logfile: WriteToLog - TLoggingFile - Error Initializing Logfile: Unable to create logging file.
You do not have rights to rename files in the logging folder or there is insufficient disk space to create the file.

Contact your system administrator!

 

 

There is plenty of disk space on the remote office server. 

 

How to fix?

 

Regards,

 

 

Andrew Kitchen

 

 

Silver Super Contributor
Posts: 801
Registered: ‎03-24-2009

Re: SLX 7.5.1 Remote Office sync problems - Multiple SLXDBLogging errors in Event Log

Stop all services and then fix the permissions (ensure they are inherited/propagated to the sub-folders). Make sure everyone/r+w