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Copper Elite Contributor
Posts: 41
Registered: ‎03-09-2009

Response Times logged in as ADMIN vs "Normal" User

Hey Everyone,

 

Here is the setup - SLX LAN 7.5.0

Here is the "issue" - When I log onto the system as ADMIN the response times have become PAINFULLY slow to do anything.  Log in as my "Normal" account and the system performs well.  When we initially installed the upgrade to 7.5.0 there was no problem with either account.  Now as time has progressed, the ADMIN account has gotten slower, slower, slower... 

Is this something as simple as rebooting the server?  Or could it indicate something else altogether?  It strikes me as odd that only the ADMIN account is affected too.  Granted, it has access to everything (as does my normal account), but why?

 

Thanks in advance for any theories and/or ideas on the topic.

 

Take care,

 

Joe

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Nickel Contributor
Posts: 58
Registered: ‎03-31-2009

Re: Response Times logged in as ADMIN vs "Normal" User

Hi Joe,

 

Change the groups that the Admin User sees in the Sales Client, this is set in Group Options/Group Manager - Show groups visible to...

 

 

Regards,

Steve Robertson
Senior CRM Consultant
Collier Pickard Ltd