Showing results for 
Search instead for 
Do you mean 
Community Home Request Access Read Blogs Share Your Ideas Search Community View My Settings
Reply
Copper Super Contributor
Posts: 61
Registered: ‎08-12-2009

Report Server

Hi,

 

We have install a Saleslogix Web 7.5.3 with Active Directory authentication on a 64 bits server. The website is accessible from Internet.

The client asked to install the Report Server on a different server ( 32bits). Is there something special to do, so that the users can use the reports functionality from Internet or if I follow the procedure in the installation guide, it will be Ok?

 

Thanks

Highlighted
Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Report Server

The (latest) compatibility guide is very specific... to implement (crystal) reporting services you need a 2003 server - 32 bit. There is a footnote on getting a different (SP) of teh crystal code to be able to run on a 64 bit server.

 

Even w/64 bit the best practice id to NOT have reporting services on the same web server as SalesLogix Web. Adhoc running of reports will take a BIG hit against the server and could impact normal web usage.

 

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Copper Super Contributor
Posts: 61
Registered: ‎08-12-2009

Re: Report Server

Thanks for your answer. There were yet no report server installed before because they had no windows 2003 32 bits available.

So we asked them to install one.

My question is there anything special todo in the reference of the web server (IIS Target settings).  Should the users introduce again a login and password to view a report from the internet?

 

Thanks

Silver Contributor
Posts: 1,262
Registered: ‎04-08-2009

Re: Report Server

You have to make sure that your report server is accessible from the internet.

And the name has to be the same from internal and external, as you need to configure a report url in AA.

Copper Super Contributor
Posts: 61
Registered: ‎08-12-2009

Re: Report Server

Hi,

 

 

we try to install the Report Server on the Windows  2003 32 bits and we receive the following message :

"The wizard was interrupted before the SalesLogix Web Host could be completely installed" error installing web components.

 

We apply what it is indicated in the solution of Sage, but no result.

Possible Resolution 4:

The error can occur when installing the SalesLogix Web Reporting Server components.

  1. Uninstall Crystal Reports.
  2. Reboot the server.
  3. Reinstall Crystal Reports.
  4. Reinstall SalesLogix Web Reporting Server.

On the Server there is also a AntivirusServer Software (MacAfee). is this a problem ?

 

Thanks