07-14-2014 04:36 PM
07-14-2014 04:45 PM
07-17-2014 02:05 AM
07-21-2014 08:58 AM
Has there been any resolution to this problem? I have had the same issue trying to run mail merge. In addtiion, any attempts to create a new template completely crashes Saleslogix. (Running Windows 7 64-bit, Office 2013 Home and Business 32-bit on SalesLogix v8.0.0.8734) I am not in a position to change my version of Office.
07-21-2014 02:23 PM
07-21-2014 02:44 PM
I apologize for my inexperience. Prior to my original post, I tried researching the knowledge base but I wasn't able to find the KB article #1408965059 anywhere online so I thought I misunderstood your post. Any suggestions on where to go to find the article and fix this frustrating problem once an for all?
07-21-2014 02:54 PM
Yes, unfortunately, that document is marked internal only for some reason.
Best speak to your BP (or, if you are a BP, your account manager) to see if you can get them from Swiftpage direct.
They are four registry changes and, frankly, not top secret but - hopefully - Mike Cessna (swiftpage employee) will see this and post them up here for others. I can't do it myself I'm afraid.
07-28-2014 03:41 PM
KB Article 1408965059 has been made available to both BPs and customers.
Thanks
Mike
10-19-2014 04:14 PM
KB -
https://crm.saleslogixcloud.com/Partners/KBArticle.aspx?entityid=QCRMAA05C5HF&modeid=Detail
Download for attachment mentioned in above KB
https://crm.saleslogixcloud.com/SlxClient/Login.aspx?ReturnUrl=%2fSlxClient%2fPortalFileLink.aspx%3fentityid%3dQCRMAA05DYK2%26modeid%3dDetail&entityid=QCRMAA05DYK2&modeid=Detail
Please see bolded. Sure would be nice if the attachment was on the Partner Portal.
10-19-2014 05:26 PM
The archive is available from: http://cdn.saleslogix.assets.swiftpage.com/office_2013_c2r_registry_fix.zip.
Thanks
Mike