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Copper Contributor
Posts: 11
Registered: ‎04-14-2009

Mail Merge Engine encountered an error and cannot continue.

Has anyone else seen this issue with the following

 

SLX8.0 (patched to latest updates)

Word 2010 (32 Bit)

Internet Explorer 10

 

Error message reads

 

Mail Merge Engine encountered an error and cannot continue.

Word did not save the document

 

 

Silver Super Contributor
Posts: 801
Registered: ‎03-24-2009

Re: Mail Merge Engine encountered an error and cannot continue.

Sounds very much like permissions. Have you tried setting debug mode: ================ Mail-Merge Debug ================ [HKEY_CURRENT_USER\Software\SalesLogix\MailMerge] "DebugMode"=dword:00000001 "CleanUpFiles"=dword:00000000 When you run in debug mode some of the SQL will be dumped in C:\Documents and Settings\%User%\Application Data\SalesLogix\MailMerge\Debug Then, switch off the debug with: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\SalesLogix\MailMerge] "DebugMode"=dword:00000000 "CleanUpFiles"=dword:00000001