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Bronze Contributor
Posts: 125
Registered: ‎12-09-2010

Login error on Citrix/RDP

Hi

 

I'm logging into a Citrix server with RDP (I don't have access to log in via the Citrix).   Saleslogix 7.5.2 is installed.  But when I try to run it, it displays the following error:

 

---------------------------
Error
---------------------------
Exception EOleException:
Operation cannot be performed while executing asynchronously

Exception location:
[00569CAE]{SalesLogix.exe}

---------------------------
OK   
---------------------------

 

Any ideas?

 

Thanks

Robert

Bronze Super Contributor
Posts: 113
Registered: ‎07-27-2009

Re: Login error on Citrix/RDP

Hi Robert,

 

what kind of Authentification do you have? SLX or Windows?

Is the SQL Server Native Client installed?

Have you been able to configure the connection (SLX Login-Screen)?

 

Regards

Regards
Rainer Raebiger
Bronze Contributor
Posts: 125
Registered: ‎12-09-2010

Re: Login error on Citrix/RDP

Hi

 

The user I was logging in as wasn't set up for windows authentication into SLX.  The native client was installed, as we realized right away that SLX wouldn't work without it.  The connection was giving me troubles though...  where it wouldn't see the server unless I restarted the SLXSystem service.

 

Thanks

Robert

Highlighted
Bronze Super Contributor
Posts: 176
Registered: ‎04-28-2009

Re: Login error on Citrix/RDP

Delete the DataLink Connections: HKEY_CURRENT_USER\Software\SalesLogix\ADOLogin

 

Or create a new one by opening the SLX Admin and login in Admin so it's the last used one.

 

Solved the issue for me. Server 2003, SLX 7.5.4

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Ambit AG, Switzerland