Library Role for Web User

[AdamTravers]

Going in blind is always a tough one so I have no idea what is missing here now. What secured actions did you assign, also, did you save the updated role?

[mar]

Can I send a screenshot?

[AdamTravers]

Sure! Have you checked if the Admin user has access to add Library files/folders?

[mar]

Yes, Admin is able to add/edit/delete. Here's a couple screenshots of the Role and Action I created:

https://drive.google.com/file/d/0B7Ab1FbOJYIcTUhSLW0tOWVfWDQ/edit?usp=sharing
https://drive.google.com/file/d/0B7Ab1FbOJYIcZjBtTmVMRklFZkU/edit?usp=sharing

[AdamTravers]

It looks like you are running v7.5 from your screen shots - This is a known defect within this version Im afraid (Defect ID: 1-79094)

[mar]

I tried finding that Defect ID in the SwiftPage SalesLogix customer portal but it was not found. do you have access to it from some place else that you could forward it to me? My next step is to determine if I can apply whatever fix there is or upgrade my web client without also having to upgrading my Lan client. Lan needs to remaine 7.5.4

[AdamTravers]

We are a Saleslogix BP so we use the Partner Portal. I’m surprised it is not on the Customer Portal.. Unfortunately, as you can see below, there is no fix other than to upgrade which means both platforms. Is there any reason why your LAN platform needs to remain at v7.5.4?

SalesLogix
	Defect: Manage Library items action does not allow users with role to edit library
This is currently an open Defect that is under review. Defect ID: 1-79094 SalesLogix Version: 7.5.3   |   Build Number: 4227 Database Platform: SQL  |   Version: 2008 Issue Applies To: Web Issue: Manage Library items action does not allow users with role to edit library Special Considerations or Warnings: Warning: Note: Steps to Duplicate: Login to SalesLogix Web Client as Admin. On the top NavBar click Administration and then New Role.... Enter Lib in the Name Field. Leave the Description blank and click Save. From the Users tab click the plus sign, highlight Lee and click OK. From the Action tab click the plus sign. Highlight the Administration/Manage / Library action and click OK. Click Save. Log out of SalesLogix. Login to SalesLogix client as Lee. Open the Library. No options anywhere to add or remove items. Expected Behavior: User can add/edit/delete library items Cause: Solution or Workaround: Message Text:

[EmmaNixon]

Just to add the fix is an upgrade to v8.0 or higher.

[mar]

Thanks All. Extremely helpfull.

Emma, would you know if it is possible to upgrade SLX Web to 8.x but leave SLX LAN on 7.5.4?

[AdamTravers]

No worries.

With regards to the upgrade, it is not possible whatsoever I’m afraid due to schema changes and provider updates along with everything else.