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Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Library Role for Web User

Going in blind is always a tough one so I have no idea what is missing here now. What secured actions did you assign, also, did you save the updated role?
Regards, Adam Travers
empath-e Services Limited
mar
New Member
Posts: 46
Registered: ‎01-11-2010

Re: Library Role for Web User

Can I send a screenshot?
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Library Role for Web User

Sure! Have you checked if the Admin user has access to add Library files/folders?
Regards, Adam Travers
empath-e Services Limited
mar
New Member
Posts: 46
Registered: ‎01-11-2010

Re: Library Role for Web User

Yes, Admin is able to add/edit/delete. Here's a couple screenshots of the Role and Action I created:

 

https://drive.google.com/file/d/0B7Ab1FbOJYIcTUhSLW0tOWVfWDQ/edit?usp=sharing
https://drive.google.com/file/d/0B7Ab1FbOJYIcZjBtTmVMRklFZkU/edit?usp=sharing

Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Library Role for Web User

It looks like you are running v7.5 from your screen shots - This is a known defect within this version Im afraid (Defect ID: 1-79094)

 

 

Regards, Adam Travers
empath-e Services Limited
mar
New Member
Posts: 46
Registered: ‎01-11-2010

Re: Library Role for Web User

I tried finding that Defect ID in the SwiftPage SalesLogix customer portal but it was not found. do you have access to it from some place else that you could forward it to me? My next step is to determine if I can apply whatever fix there is or upgrade my web client without also having to upgrading my Lan client. Lan needs to remaine 7.5.4

Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Library Role for Web User

We are a Saleslogix BP so we use the Partner Portal. I’m surprised it is not on the Customer Portal.. Unfortunately, as you can see below, there is no fix other than to upgrade which means both platforms. Is there any reason why your LAN platform needs to remain at v7.5.4?

 

 

SalesLogix

 
 

Defect: Manage Library items action does not allow users with role to edit library

 
 

This is currently an open Defect that is under review.

Defect ID: 1-79094

SalesLogix Version: 7.5.3   |   Build Number: 4227

Database Platform: SQL  |   Version: 2008

Issue Applies To: Web

Issue:

Manage Library items action does not allow users with role to edit library

Special Considerations or Warnings:

Warning:

Note:

Steps to Duplicate:
  1. Login to SalesLogix Web Client as Admin.
  2. On the top NavBar click Administration and then New Role....
  3. Enter Lib in the Name Field.
  4. Leave the Description blank and click Save.
  5. From the Users tab click the plus sign, highlight Lee and click OK.
  6. From the Action tab click the plus sign.
  7. Highlight the Administration/Manage / Library action and click OK.
  8. Click Save.
  9. Log out of SalesLogix.
  10. Login to SalesLogix client as Lee.
  11. Open the Library.
    No options anywhere to add or remove items.

Expected Behavior:

User can add/edit/delete library items

Cause:

 

Solution or Workaround:

 

Message Text:
Regards, Adam Travers
empath-e Services Limited
Highlighted
Employee
Posts: 314
Registered: ‎05-19-2009

Re: Library Role for Web User

Just to add the fix is an upgrade to v8.0 or higher.
mar
New Member
Posts: 46
Registered: ‎01-11-2010

Re: Library Role for Web User

Thanks All. Extremely helpfull.

 

Emma, would you know if it is possible to upgrade SLX Web to 8.x but leave SLX LAN on 7.5.4?

Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Library Role for Web User

No worries.

 

With regards to the upgrade, it is not possible whatsoever I’m afraid due to schema changes and provider updates along with everything else.

Regards, Adam Travers
empath-e Services Limited