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Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: File applied and resent because it was created before last database?

General comment about HF's and them being posted to the Support site for downloading..

 

There is a specific set of (Sage internal) criteria that MUST be met before an HF can be posted. HF25 (and a lot of other HF's) have just not reached that point yet. 

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Employee
Posts: 79
Registered: ‎06-25-2009

Re: File applied and resent because it was created before last database?

Craig,

 

QA was able to replicate scenario 2 yesterday.

A fix has been submitted today for validation, however, I do not know when this will be available yet or if it will be part of HF 25.

 

I will keep you informed.

 

Paul Zeimet

Development Manager

Sage SalesLogix

Paul Zeimet
Development Manager
Infor CRM
Employee
Posts: 79
Registered: ‎06-25-2009

Re: File applied and resent because it was created before last database?

Jeff,

 

Thanks for your feedback.  The new issue introduced with HF25 has been replicated and a fix submitted.  However, I do not know the timeframe for this or if it will be added to HF 25 yet.

 

Thank you the additional information regarding SyncSequencing.  I will continue to research this with the information that has been supplied thus far. 

 

Thanks

 

Paul Zeimet

Development Manager

Sage SalesLogix

Paul Zeimet
Development Manager
Infor CRM
Bronze Super Contributor
Posts: 265
Registered: ‎04-14-2009

Re: File applied and resent because it was created before last database?

Paul,

 

Many thanks for the update, please do keep me informed on the progress of the fix.

 

Regards

 

Craig Frayne

Employee
Posts: 79
Registered: ‎06-25-2009

Re: File applied and resent because it was created before last database?

Craig,

 

Your issue has been added to HF25.

The fix is being validated, so you should be receiving it soon.

 

Paul Zeimet

Development Manager

Sage SalesLogix

Paul Zeimet
Development Manager
Infor CRM
Bronze Super Contributor
Posts: 265
Registered: ‎04-14-2009

Re: File applied and resent because it was created before last database?

Paul,

 

Many thanks for the update, can you please let me know via this board when it is available and where we can get it from.

 

Once again thanks for your help on this issue.

 

Regards

 

Craig Frayne

Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: File applied and resent because it was created before last database?

When it's finally posted  for GA,, (like all HF's, etc) it will be on support.saleslogix.com
--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Bronze Super Contributor
Posts: 265
Registered: ‎04-14-2009

Re: File applied and resent because it was created before last database?

RJ,

 

Not sure what GA is but am aware of where to go for hotfixes etc when they have been posted,  however in the case of HF25 in it's initial guise (and in many other cases) was not posted to support, so just want to ensure I can get hold of this asap.

 

Regards

 

Craig

Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: File applied and resent because it was created before last database?

GA - General Available - you can download it..

 

You typically have to call (US) Customer Support to get a copy or in your case, go thru the "Global" team.

 

Dev does not send out changes.. and Paul is in dev.

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Bronze Super Contributor
Posts: 265
Registered: ‎04-14-2009

Re: File applied and resent because it was created before last database?

Paul,

 

Can you advise if there is any news on the progress of the additional fix and when it may be available?

 

Regards

 

Craig Frayne