Error with SLXDBLogging

[icoronel]

Good afternoon,

I got the next error in the event viewer of my Saleslogix's Server:

Date: 15/10/2014

Source: SLXDBLogging

Category: None

Type: Error

Event ID: 4

User: N/A

Description:

Error writing to Logfile: WriteToLog - TLoggingFile - Error Initializing Logfile:

Unable to create logging file.

The logging folder is not accessible or you do not have rights to create files in it.

How do I fix this error?

Where do I find the logging folder?

The version of my Saleslogix is 6.1.0.1060

my server is a Windows Server 2003 with a SQL Srver 2000

Thanks for the help.

[mcessna]

Hi,

The logging folder is defined in Admin.exe. You can edit it via the Systems view and then select the Offices tab and then Edit | Office Profile. The logging path is defined on the first tab.

Thanks

Mike

[icoronel]

Thanks Mike.

But I still do not  solve the error.

Exactly what this error means? 

What users must have permissions on the folder to write logs?

Thank you.

[MikeSpragg]

What did you actually do or try ? The error means that there are insufficient permissions to the folder that MikeC pointed to you to. You need to fix those (give full permissions to the share).

[RJLedger]

Everyone - full (Windows) control on the share.

Simple test:

   a- start->run \\servername\sharename

   b - create a new txt file IN the share

   c - delete the new txt file

If it works than you are ok.. if  not the (Windows) permissions are (still) messed up.