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New Member
Posts: 2
Registered: ‎10-15-2014

Error with SLXDBLogging

Good afternoon,

 

I got the next error in the event viewer of my Saleslogix's Server:

 

Date: 15/10/2014

Source: SLXDBLogging

Category: None

Type: Error

Event ID: 4

User: N/A

 

Description:

Error writing to Logfile: WriteToLog - TLoggingFile - Error Initializing Logfile:

Unable to create logging file.

The logging folder is not accessible or you do not have rights to create files in it.

 

How do I fix this error?

Where do I find the logging folder?

 

The version of my Saleslogix is 6.1.0.1060

my server is a Windows Server 2003 with a SQL Srver 2000

 

Thanks for the help.

 

Employee
Posts: 629
Registered: ‎04-24-2009

Re: Error with SLXDBLogging

Hi,

 

The logging folder is defined in Admin.exe. You can edit it via the Systems view and then select the Offices tab and then Edit | Office Profile. The logging path is defined on the first tab.

 

Thanks

 

Mike

 

New Member
Posts: 2
Registered: ‎10-15-2014

Re: Error with SLXDBLogging

Thanks Mike.

 

But I still do not  solve the error.

Exactly what this error means? 

What users must have permissions on the folder to write logs?

 

Thank you.

Silver Super Contributor
Posts: 801
Registered: ‎03-24-2009

Re: Error with SLXDBLogging

What did you actually do or try ? The error means that there are insufficient permissions to the folder that MikeC pointed to you to. You need to fix those (give full permissions to the share).
Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Error with SLXDBLogging

Everyone - full (Windows) control on the share.

 

Simple test:

   a- start->run \\servername\sharename

   b - create a new txt file IN the share

   c - delete the new txt file

 

If it works than you are ok.. if  not the (Windows) permissions are (still) messed up.

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

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