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Copper Super Contributor
Posts: 26
Registered: ‎08-08-2013
Accepted Solution

Error 1720 when installing Update SNC 03b

[ Edited ]

Hi all,

 

we are getting the attached error when installing the SNC Update 03b (same with SNC Update 03b DE) on Windows Server 2008 R2. Tried on two maschines - one english and one german windows server.

 

Error occurs on step: Admin Tools and Servers.

 

Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run ... Custom action CopyFileNoOverwrite script error -2146828235, Microsoft VBScript runtime error: File not found Line 23, Column 7,

 

Someone else getting this error? We will send this issue to the support.

 

kind regards

AWollner

Copper Super Contributor
Posts: 26
Registered: ‎08-08-2013

Re: Error 1720 when installing Update SNC 03b

Update:

 

The error can be solved by reinstalling SalesLogix or using the repair function in "Programs and Features".

 

kind regards

AWollner