09-02-2014 10:57 AM
Is this normal behaviour? Is there any way to stop this? It does not do it on my Win 7 desktop, but it does on at least two others .
Solved! Go to Solution.
09-04-2014 01:09 PM
09-05-2014 09:02 AM
The Desktop Manager is installed in the Startup group by default, which causes it to launch when Windows is restarted. The behavior can be removed by deleting the "Saleslogix Desktop Manager" shortcut in %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup.
09-05-2014 10:33 AM
09-05-2014 10:50 AM
09-05-2014 11:02 AM - edited 09-05-2014 11:03 AM
OK, some quick testing and its still kinda not working, but there isa registry hack that fixes it...
Using the dialog, if you check "Use Windows Authentication", it nulls out the username and password box and greys them out.
Then it prompts every time you start it.
Using the dialog, if you UNcheck "Use Windows Authentication", and enter your Windows username and password it no longer prompts every time you start it. But this is not good as it is a password that needs to change when your Windows password changes. Blech.
If you exit Desktop Manager, run regedit, go to HKCU\Software\SalesLogix\Outlook and manually enter "SDataUserName" with the windows username AND set UseWindowsAuthentication to 1
it works! Run the DesktopManager and it no longer prompts for settings...
If you right click on the tasktray icon and click "Open" the settings dialog appears and Windows Auth is checked and the username is entered in the greyed out Username field.
Hacky, but it works.
Now I need to work out how to automate setting that on all my users' desktops.
09-05-2014 11:04 AM
Yes, it looks like when Windows Auth is checked that the SDataUserName stored in the registry is blanked out.
The issue appears to be fixed in: SLX - 8.1 Web Model 03 (I'm not sure when this will be released).
I ran a quick test and you can close SlxDesktopManager.exe and then edit the registry by adding in a User and when Desktop Manager restarts it will minimize as expected; I don't have Windows Auth configured so I'm not sure if it affects authentication when having both Windows Auth checked and the User defined.
The registry location is:
The value to modify is: