05-13-2009 01:18 PM
I am trying to clean up our SLX database and in doing so ran into something interesting. I went into the admin mode and deleted the account. The issue is, I can still see the account name but nothing else, why is that? How can I delete an account/contact permanently?
05-13-2009 01:42 PM
I deleted the account and the account had no history or notes. To ensure that the account was truely deleted, I looked it up in the search screen. Whenever I look it up, the name still shows up.
05-13-2009 01:51 PM
Do you mean the little drop-down window (like the "remember" setting in IE? - when you hit the lookup with magnifying glass) - if you do a "real" search (hit the popup button next to the name) does it still exist? I suspect it's just because it's remembered it (it doesn't actually exist in DB).
If they annoy you (the ones it remembers) simply delete:
And they'll go on next restart of client.
05-14-2009 09:39 AM