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Tuned Listener
Posts: 45
Registered: ‎03-19-2012

Contact Groups gone missing?

I tried calling SLX support but they are "Currently in a meeting" so thought I'd see if anyone here has ever seen this.  Sorry if this is the wrong forum, it doesn't really fit into any forum here that I see. 

 

We had 3 groups that somehow went missing between yesterday and today.  They were contact groups and they still show up in the Architect but are not visible anywhere in the client.  I've tried releasing them to everyone just to see what that does and it doesn't show them still.  I log into the client as Admin, and go to my group manager and don't see them, I try to show groups owned or viewable by the user who created them and I don't see them.  Can anyone tell me where these groups might have went and how might I get them back without having to restore yesterdays database and pull them out somehow?  

 

Thanks.