Citrix, Windows Server 2012 SalesLogix 7.5.3 Slow

[dpedrajas]

We have a Citrix XenDesktop 7.1 App Edition in a Windows 2012R2 Server where We are publishing SalesLogix 7.5.3.

All run fine but the data access is slow. For example, When We are consulting the projects the data access is very slow. The screen is freezen for many seconds.

The SLXSystem.exe is installed as a service.

Any idea?.

Thank you very much.

[AdamTravers]

You might have more of an issue here as v7.5.3 is not supported/qualified for Windows 2012 R2.

[dpedrajas]

Thanks!, There's a version o upgrade which is supported?.

[AdamTravers · Accepted solution]

Yes, please refer to the compatibly guide.

http://www.empath-e.com/documents/v810/ReleaseNotes/saleslogixcompatibilityguide.pdf

[dpedrajas]

Thank Adam, but I missed a detail, We are publishing the LAN client of Saleslogix not the server. We installed the SQL native client 10.0 in the server.  The compatibilty guide indicate that the Windows client is not compatible or missing for Windows 2012 but, Do you know why some query to SalesLogix Server the performance is very slow?.

Thanks!.

[MikeSpragg]

The issue is still that you are running SLX v7.5.3 Saleslogix Client on a CTX/Xen Server - that's still not supported/certified. The SLX Server isn't relevant here, it's the client.

[dpedrajas]

SalesLogix 7.5.4 or 8 Windows Client is supported for Windows 2012 or Windows 2008R2 SP1?, and Citrix?
In the compatibility guide I can see only Windows 7 and Windows 7SP1.
Thanks!.