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New Member
Posts: 18
Registered: ‎01-27-2014
Accepted Solution

Citrix, Windows Server 2012 SalesLogix 7.5.3 Slow

We have a Citrix XenDesktop 7.1 App Edition in a Windows 2012R2 Server where We are publishing SalesLogix 7.5.3.

All run fine but the data access is slow. For example, When We are consulting the projects the data access is very slow. The screen is freezen for many seconds.

The SLXSystem.exe is installed as a service.

Any idea?.

Thank you very much.

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Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Citrix, Windows Server 2012 SalesLogix 7.5.3 Slow

You might have more of an issue here as v7.5.3 is not supported/qualified for Windows 2012 R2.

Regards, Adam Travers
empath-e Services Limited
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New Member
Posts: 18
Registered: ‎01-27-2014

Re: Citrix, Windows Server 2012 SalesLogix 7.5.3 Slow

Thanks!, There's a version o upgrade which is supported?.

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Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Citrix, Windows Server 2012 SalesLogix 7.5.3 Slow

Yes, please refer to the compatibly guide.

 

http://www.empath-e.com/documents/v810/ReleaseNotes/saleslogixcompatibilityguide.pdf

Regards, Adam Travers
empath-e Services Limited
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New Member
Posts: 18
Registered: ‎01-27-2014

Re: Citrix, Windows Server 2012 SalesLogix 7.5.3 Slow

Thank Adam, but I missed a detail, We are publishing the LAN client of Saleslogix not the server. We installed the SQL native client 10.0 in the server.  The compatibilty guide indicate that the Windows client is not compatible or missing for Windows 2012 but, Do you know why some query to SalesLogix Server the performance is very slow?.

Thanks!.

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Silver Super Contributor
Posts: 801
Registered: ‎03-24-2009

Re: Citrix, Windows Server 2012 SalesLogix 7.5.3 Slow

The issue is still that you are running SLX v7.5.3 Saleslogix Client on a CTX/Xen Server - that's still not supported/certified. The SLX Server isn't relevant here, it's the client.
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New Member
Posts: 18
Registered: ‎01-27-2014

Re: Citrix, Windows Server 2012 SalesLogix 7.5.3 Slow

SalesLogix 7.5.4 or 8 Windows Client is supported for Windows 2012 or Windows 2008R2 SP1?, and Citrix?
In the compatibility guide I can see only Windows 7 and Windows 7SP1.
Thanks!.