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Copper Contributor
Posts: 10
Registered: ‎05-14-2009

Cannot log into AppArchitect for first time on upgraded database

This is a old LAN client, recently upgraded to v7.5.2.   Trying to add Customer Portal so getting Web installed.  When logging into App Architect for first time, get error "More than one row with the given identifier was found: , for class: Sage.SalesLogix.Security.User (NHibernate)".

 

After several hours of tracking this down, found a simple solution (don't ask, just believe).

 

If the USERINFO.ACCOUNTINGUSERID field on the ADMIN profile is <blank> then you will have this issue.  It can be NULL or have a value and it is fine.

 

Client had DynaLink and MAS integration at one point, so the field was populated but later deleted.  Just adding a value or setting NULL will resolve.

 

 

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Chris Reich
www.customerconnected.com