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Loyal Listener
Posts: 13
Registered: ‎03-31-2009

Campaign Target Status Change Rights

We are asking our sales team to change the status for the targets from "launched" to "responded" after they've worked with an account on the program we are tracking.  But it appears they don't have the rights.  We have them fairly locked down to what they can and can't do generally in Saleslogix.  Is there one place I can go to to change those rights specifically? 

 

Thanks,

 

Sheryl

Sheryl Jackson
Director of Information Services
Washington Restaurant Associaton
Sage Saleslogix Lan Client/ MAS 90
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Campaign Target Status Change Rights

I dont believe there is such an option for Target Status. It sounds more like the form has been modifed..?

Regards, Adam Travers
empath-e Services Limited
Loyal Listener
Posts: 13
Registered: ‎03-31-2009

Re: Campaign Target Status Change Rights

Nothing modified - using the standard campaigns module. 

Sheryl Jackson
Director of Information Services
Washington Restaurant Associaton
Sage Saleslogix Lan Client/ MAS 90
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Campaign Target Status Change Rights

What version of SalesLogix? Also, is it LAN or WEB?

Regards, Adam Travers
empath-e Services Limited
Highlighted
Loyal Listener
Posts: 13
Registered: ‎03-31-2009

Re: Campaign Target Status Change Rights

LAN 7.2.1.1672

 

 

Sheryl Jackson
Director of Information Services
Washington Restaurant Associaton
Sage Saleslogix Lan Client/ MAS 90
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Campaign Target Status Change Rights

Im 99.9% sure this is due to customisation/modification to your system. I would speak with the person/company that deals with your development and ask them if they have modified this area.

Regards, Adam Travers
empath-e Services Limited