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New Member
Posts: 15
Registered: ‎09-03-2010
Accepted Solution

Anyone else get an error installing Hotfix 12 and 13?

Hello!

 

Running SLX 7.5.2 SP3 on a Windows 2008R2 server.  Trying to apply hotfixes 12 and 13, but I get an error saying:

 

"The upgrade patch cannot be installed by the Windows Installer Server because the program to be upgraded my be missing, or the upgrade patch my update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."

 

Using the LAN Hotfix (SLX_v752_Lan_HF12.exe) to upgrade a LAN system. Am I missing something obvious? Smiley Happy Haven't had an issue with any other hotfixes, just these new ones. 

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Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Anyone else get an error installing Hotfix 12 and 13?

Hi,

 

HF12 & HF 13 are for v7.5.2 and it appears your running v7.5.3  "Running SLX 7.5.2 SP3 on a Windows 2008R2 server"

 

 

Regards, Adam Travers
empath-e Services Limited
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New Member
Posts: 15
Registered: ‎09-03-2010

Re: Anyone else get an error installing Hotfix 12 and 13?

Oh good lord, clearly I didn't have enough coffee yesterday. Thanks!