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Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009
Accepted Solution

Activity Reminder: 183.76875 Days

Hi All,

 

Has anyone else had the issue where the alarm reverts to 183.76875 days? We are having this issue randomly with one user when the user is added as a member to a meeting. It appears all other users added as members are fine...

 

SalesLogix LAN v.7.5.3

No integration with Outlook (Intelli-Sync / Exchange Link)

 

Any help would be appreciated!

 

Regards, Adam Travers
empath-e Services Limited
Highlighted
Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Activity Reminder: 183.76875 Days

Happens in ALL 7.5.x.yyyy implementations - Usually involves recurring activities - (which need to be redesigned to be individual "linked" activities).

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Activity Reminder: 183.76875 Days

Spot on! Many thanks RJ! 

Regards, Adam Travers
empath-e Services Limited
Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Activity Reminder: 183.76875 Days

You're welcome, Adam.

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Silver Contributor
Posts: 835
Registered: ‎03-24-2009

Re: Activity Reminder: 183.76875 Days BUG!

Actually this is a confirmed BAD FAD bug......SLX Activities object, vbScripts, Application.BasicFunctions, and sData Business Rules on the web don't set ALL non referenced\non populated  fields to Null.....

 

Brand New Activities created in 7.5.4 with NO recurring, no Rollovers, no Reminders, TIMELESS with no alarm set all have strange Activity Reminder times!

 

Here's the Error!

 

When you do a:

    Set objActivity = Application.Activities.Add(atToDo,Application.BasicFunctions.CurrentUserID)

    objActivity.Save

 

SalesLogix does NOT set non-referenced fields to NULL!

 

Now we know one reason why blank ContactID's, OpportunityID's, etc. appear in the Activity and History tables....instead of NULL!

 

The Reminder Time should be set to the Scheduled Time. It's not, that's a BUG.

RJ Samp
Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Activity Reminder: 183.76875 Days BUG!

OUCH! - Great catch! .. now we need a Hot Fix.

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html